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Student Support and Services

Services offered at Woodsworth College

Woodsworth College provides academic services to assist students in their courses.  The Academic Writing Centre, Academic Skills Workshops and the Computer Laboratory are offered free of charge to Woodsworth College students.

Academic Counselling

Students who have questions or difficulties relating to their TESOL program are encouraged to telephone, e-mail or meet with a Program Advisor for advice. Students enrolled in the Teaching English to Speakers of Other Languages program can obtain assistance from the TESOL program office at Woodsworth College (3rd floor) or by calling 416-978-8713. 

Financial Aid Counselling

Financial Aid Counselling is available through the Woodsworth College Registrar’s office. Matters such as Scholarships, Bursaries, Budgeting, OSAP and more can be discussed with the Financial Aid Advisor. For information visit the Woodsworth College website at: http://www.wdw.utoronto.ca  or call 416-978-4444.

Academic Skills Workshops

Academic skills workshops are offered at various times on weekdays and Saturdays throughout the Fall and Winter sessions in the Writing Plus series. These workshops are designed to help you acquire and polish the skills you need to make your university experience a successful one. They can help you get the most out of your lectures and course readings, strengthen your writing skills, improve your performance on tests and examinations, and develop skills which will transfer to the marketplace. The Writing Plus workshops are conducted by instructors from Woodsworth’s Academic Writing Centre, their colleagues from the other St. George Campus College Writing Centres, the University Library, and Counseling and Learning Skills Services.  For detailed information on workshop topics, dates, times, and locations, see the Writing Plus web page at http://www.writing.utoronto.ca/news/writing-plus.

The Academic Writing Centre

The Academic Writing Centre, located in Room 214 in the new wing of the College, offers one-on-one help with all aspects of academic writing. You can come in at any stage of the writing process, from the starting point through to the final draft, and you can bring the same paper in for several appointments if necessary.  In a 45-minute session an experienced tutor will read your work-in- progress and help you understand the topic, develop an effective thesis, organize a strong argument, document your sources correctly, and improve your grammar, sentence structure, and punctuation.  Tutors can also work with you on time management, lecture-listening and note-taking, studying and test-taking strategies, or any other academic skills that you want to improve. To book an appointment, you must login to the Academic Writing Centre’s online booking system, using your utorID, at wdw.utoronto.ca/index.php/current_students/academic_writing_centre/

If no appointments are available, you can try for a drop-in anytime the Centre is open.

The Computer Laboratory

The joint Woodworth/Commerce computer facility has a computerized reservation system.  The lab is equipped with Windows machines. Current versions of MS Office (which includes Word, Excel and PowerPoint) and the latest versions of Firefox and Internet Explorer are available on each computer. Lab assistants are on hand at all times. The Lab is located in Room WW107. Drop in or call 416-978-0843 to reserve Lab time.

Summer Hours: M-R 10 – 10; Friday 10 - 4

Fall/Winter : M-F 10 –10; Sat 10 – 4, Sun 12 - 4

 

Other On-campus Student Services

The University of Toronto offers students a wide variety of academic, athletic, housing and health services. A directory of these services can be found in a number of student and University publications. Please take note of the following student services:

Academic Success Centre (ASC)

Lectures, workshops and individual consultations are offered on the reading of course material; exam preparation; coping with writer’s blocks & writing/exam anxiety; note taking; procrastination; motivation, concentration; memory strategies; time management; writing theses and comprehensive exams and other aspects of study. The Academic Success Centre offers students the opportunity to walk-in for assistance in developing strategies for improving academic performance. Visit our website for walk-in hours, for information on booking individual appointments as well as dates and times of workshops and lectures. If your concerns involve academic difficulties then the learning skills program has many lectures on various aspects of study. Individual appointments for assistance with study problems can be arranged with our learning skills counsellors by calling ASC reception at 978-7970, email: mail.asc@utoronto.ca. Visit http://www.asc.utoronto.ca.

Accessibility Services: Programs and Services for Students with a Disability

Located at:

St. George Campus

Robarts Library, 130 St. George Street

Toronto, Ontario M5S 3H1

Voice: (416) 978-8060

TTY: (416) 978-1902

Fax: (416) 978-8246

e-mail: accessibility.services@utoronto.ca

web site: http://www.accessibility.utoronto.ca/

University Commitment

The University’s statement of institutional purpose states: “The University of Toronto is dedicated to fostering an academic community in which the learning and scholarship of every member may flourish with vigilant protection for individual human rights, and a resolute commitment to the principles of equal opportunity.” The University’s “Statement of Commitment Regarding Persons with Disabilities” is part of the UofT Ontarians with Disabilities Act Plan 2004-05 and can be found at http://www.accessibility.utoronto.ca.

Faculty and staff carry a responsibility for creating and maintaining a community that is inclusive of all persons and treats all members of the community in an equitable fashion, responding appropriately to requests for accommodation of a disability per the Ontario Human Rights Code “Guidelines on Accessible Education” (2004) http://www.ohrc.on.ca/english/consultations/ed-consultation-report.shtml.

Responsibilities of Students who have Disabilities

Students who request accommodations for their academic programs and related activities at the University are obligated to disclose their disabilities to the respective campus Service for Students with Disabilities, and request accommodations in a timely manner to facilitate the implementation of support and services. It is important that students discuss their needs as early as possible with the Service in order to put accommodations in place. Students must present relevant and up-to-date documentation, as outlined on our website, from an appropriate health care professional. Any information about a student’s disability is confidential and is not shared outside the Service unless the student gives permission. Students are encouraged to meet and discuss their academic accommodation needs with their instructors.

Support Services for Students

There are offices on all three UofT campuses that work to facilitate the inclusion of students with disabilities into all aspects of university life. The focus is on skills development, especially in areas of self-advocacy and academic skills. Services are provided to students who have a physical, sensory, or learning disability, mental health disability, acquired brain injury or chronic health condition (e.g. epilepsy, cancer, bowel disease) as well as students who have temporary disabilities such as a broken arm.

The Service provides a wide range of support, including: accommodation advice; assessments (e.g. learning disability, adaptive technology); adaptive equipment; learning strategy support; test and examination accommodations; note taking services; sign language interpreters; computer note-taking; scribes; attendant care; advice and information on disability issues; liaison with university faculty and staff and off-campus agencies; and campus transportation.

To access the Service, students make an appointment to meet with a Disability Advisor to discuss individual needs, appropriate accommodations, and strategies for academic success.

There is a Bursary for Students with a Disability (BSWD) for students who have applied and established eligibility for OSAP. The BSWD assists student with disability related educational costs while attending post-secondary institutions. University alternate bursaries are also available for eligible students.

 

Athletics and Recreation

Faculty of Physical Education and Health:

The Athletic Centre (AC) is located on the south-east corner of Harbord Street and Spadina Avenue. All full-time and part-time students are automatically members of the AC through payment of UofT incidental fees. A valid UofT student card is required for admission to the AC; entrance to the facility will not be granted without it.  Facilities include: two swimming pools; a 200m indoor track; 10 squash courts; eight gymnasia; a strength and conditioning centre; indoor tennis courts; a multi-purpose court for badminton, basketball, and volleyball; a dance studio; a cardio training area; a stretch area; fencing salle; golf cages; and a gymnastics gym.  Students also have access to services at the AC including: The David L. Macintosh Sports Medicine Clinic; personal training; fitness testing; and nutrition consultations.  Web site: http://www.ac-fpeh.com

Hart House

As the cultural, recreational, and social student centre of the U of T, Hart House provides students with the chance to develop their interests in music, art, literature, debates, athletics and recreational activities ranging from photography to scuba diving. Visit http://www.harthouse.utoronto.ca.

Career Centre Services

The Career Centre is one of the places to include on your "must take advantage" of lists. As career educators on campus, the Centre has a team of professional career counsellors and support staff ready to assist, coach, guide, encourage, and counsel U of T students and recent graduates so that they can learn how to make career choices that are right for them; learn about careers and how to develop the kinds of work experience needed by employers; and increase their job search and interview confidence.

Services available include career counselling and coaching for students who are undecided or unsure about their career future; assistance in career exploration and gaining work experience; extensive career planning and job search resources in the Career Library; job shadowing of career professionals through the Extern program; access to part-time, summer, volunteer jobs and full-time work for graduating students and recent graduates; resume critiques, practice interviews, and work search techniques assistance; and employer supported industry panels, career fairs, mock interviews, podcasts and information sessions. Website: http://www.careers.utoronto.ca.

Counselling & Psychological Services  (CAPS)

CAPS offers a wide range of counselling and psychological services tailored to the challenges presented by university life. Staff possess expertise in a wide range of therapeutic methods, come from a variety of educational backgrounds, including psychology, psychiatry and social work, and have distinct interests and specializations. This positions them well to work with the diverse university student population. It also enables them to work collaboratively with both university and non-university services to make a wide range of relevant resources available to students, staff and faculty.  www.caps.utoronto.ca

214 College Street, Main Floor
Koffler Student Service Centre
M5T 2Z9
Phone: 416-978-8070

Equity Issues

The University of Toronto’s equity programs, services and offices work to remove barriers to employment for people who are usually underrepresented in Canada’s workforce – Aboriginal people, people with disabilities, visible minorities, sexual minorities and women. Programs also ensure that employees at the University are treated with justice and fairness.  Equity officers advise the President, the Vice-President Human Resources and Equity, the Vice-Provosts Academic and Students, and other senior administrators on how U of T can best realize its commitment to equity, diversity and human rights, and provide guidance on specific issues as they arise.  Please contact offices directly. If you are not sure which office is most appropriate for your particular concern, please see the website for more information: http://www.hrandequity.utoronto.ca. 

Family Care Office

The University of Toronto is committed to fostering a family-friendly learning environment. The Family Care Office is a service that provides information, guidance, referrals, educational programming, and advocacy for the University of Toronto community.  The office embraces an inclusive definition of family, and can assist students who require information on child care (facilities, programs, or subsidies), elder care, and other family matters. Additional services include family events, discussion and support groups, such as our Student Parents Group, Fathers’ Group, etc. The office offers many workshops including “Choosing Child Care that Works for Your Family” and “Financial Survival for Student Families”. The Family Care Office maintains a resource centre containing practical material on family issues ranging from pregnancy and infant care to lesbian and gay parenting and caring for elderly family members. The resource centre also contains information for student families on activities and facilities on campus and in the community. Services are free and confidential.

The Family Care Office is located at:

Koffler Student Services Centre, 214 College Street.

Phone: 416-978-0951  Fax: 416-978-3247

E-mail: family.care@utoronto.ca  Web site: http://www.familycare.utoronto.ca

 

First Nations House: Office of Aboriginal Student Services and Programs

“Leadership, Spiritual Growth & Academic Excellence.” First Nations House is a home away from home for students of Aboriginal ancestry to seek culturally supportive programs and services.  The Aboriginal staff at First Nations House assist all students by covering a wide array of supportive services which include: academic/financial aid counselling, personal counselling, scholarships and grants, Elders teachings, cultural events, Writer-in-Residence, tutoring, and community information/referral services. Students can also use the computer lab, photocopier, fax machine, study areas, lounge, library, and kitchen. The Native Students Association is also located at First Nations House.

For more information, please contact: First Nations House, Borden Building North

563 Spadina Avenue, 3rd floor, Toronto, Ontario M5S 2J7

Phone: 416-978-8227 or 1-800-810-8069

Web: http://www.fnh.utoronto.ca  Email: fnh.info@utoronto.ca

 

Health Service

The Health Service offers University of Toronto students the same services as a family doctor's office, and more.  We provide confidential, student-centred health care, including comprehensive medical care, travel education, immunization, counselling, and referrals. The multidisciplinary health team includes family physicians, registered nurses, a dietitian, support staff and a lab technician.

Services are available to all full and part-time students who have paid the appropriate incidental fees. Students must possess a valid student card and have health insurance coverage. Services are covered by OHIP, other provincial health insurance plans, or UHIP. The Health Service is a designated Health Canada Travel Medicine Clinic offering travel immunization and education programs. Health Service is located in the Koffler Student Services Centre at 214 College Street, 2nd Floor. To book an appointment, call 416-978-8030. If you feel you need to be seen more urgently, there is also a drop-in option. For more information, please visit:  http://www.healthservice.utoronto.ca.

Centre for International Experience

At the Centre for International Experience (CIE) all students are welcome to take part in social and cultural programs with an international focus, or just take a break from the pressures of studies. CIE also offers special services to international students: pre-arrival information (sent with the admission offer), reception service and orientation events, University Health Insurance Plan (UHIP) registration and information, English language program, Newsletter, personal counselling and advice on non-academic concerns. ISC’s Work and Study Abroad resource office, provides general information on opportunties overseas. Contact: ISC, 33 St. George Street, Toronto, Ontario, M5S 2E3. Telephone: 416-978-2564. Web site: cie.utoronto.ca

Sexual and Gender Diversity Office

The Sexual and Gender Diversity Office works with students, staff and faculty to provide programs, services, training, resources and outreach on issues related to the LGBTQ population at the University of Toronto. The office develops initiatives and programming which support the lives of individuals at the University of Toronto who are lesbian, gay, bisexual, transgender or queer, or questioning their sexual orientation or gender identity. Our initiatives also focus on providing a positive learning and work environment for all that is free of discrimination and harassment. Any member of the University community is welcome to contact the office with concerns, complaints, issues or ideas. Services are provided confidentially to anyone experiencing a problem related to heterosexism or homophobia, or who has questions, educational needs or other related concerns.

Contact: Jude Tate, MSW (Coordinator, LGBTQ Resources & Programs)

Email: j.tate@utoronto.ca  Phone: 416-946-5624

Location: Suite 417, 21 Sussex Ave. Toronto, Ontario M5S 1J6

Website: http://www.sgdo.utoronto.ca

Office of the University Ombudsperson

As part of the University’s commitment to ensuring that the rights of its individual members are protected, the University Ombudsperson investigates complaints from any member of the University not handled through regular University channels. The Ombudsperson offers advice and assistance and can recommend changes in academic or administrative procedures where this seems justified. In handling a complaint, the Ombudsperson has access to all relevant files and information and to all appropriate University officials. The Ombudsperson handles all matters in strict confidence, unless the individual involved approves otherwise. The Ombudsperson is independent of all administrative structures of the University and is accountable only to Governing Council.

The services of the office are available by appointment at all three U of T campuses (for an appointment, please telephone or e-mail us). For additional information, please visit http://www.utoronto.ca/ombudsperson. Address: 222 College Street, Suite 161, Toronto M5T 3J1 Telephone: 416-978-4874  E-mail: ombuds.person@utoronto.ca

Sexual Harrassment Office

Sexual harassment is unwanted sexual attention or unwanted emphasis on your sex or sexual orientation. It includes any unwelcome pressure for sexual favours, any comments, gestures or other conduct which places an offensive focus on the sex or sexual orientation of another person, and any gender-based conduct that is directed at you and that creates an intimidating, hostile or offensive working or learning environment for you. The Sexual Harassment Office receives complaints under the University’s Policy & Procedures: Sexual Harassment. The policy sets out a formal resolution procedure & provides for mediation, counselling & public education. Members of the University may also contact the office on an informal basis for information or assistance in resolving an issue. Calls to the office, & the complaints procedure itself, are confidential. You can also contact the office just for advice or information: Location: 3rd Floor, 40 Sussex Avenue. Telephone: 416-978-3908 Fax Number: 416-971-2289 Call to make an appointment. Web Address: http://www.utoronto.ca/sho

Student Housing Service

The University of Toronto Student Housing Service is a year-round source of up-to-date housing information for off-campus, single-student residence, and student family housing. Our online registry of off-campus housing is available to U of T students, providing listings for both individual and shared accommodations. Students interested in learning more about their housing options are encouraged to contact the Student Housing Service or visit http://www.housing.utoronto.ca. Koffler Student Services Centre, 214 College St. 2nd Floor.           Tel: 416-978-8045. E-mail: housing.services@utoronto.ca.

Student Life Programs & Services

The division of Student Life Programs & Services provides the support, opportunities and infrastructure you need to reach your full potential.  These programs and services include: Accessibility Services, Career Centre, Centre for Community Partnerships, Counselling and Learning Skills Service, First Nations House, Hart House, Health Services, International Student Centre, Multi-Faith Centre, Psychiatric Service, Student Housing Service, and Student Life Programs.    Visit: http://www.studentlife.utoronto.ca.

Woodsworth College Students’ Association (WCSA)

Every student studying at Woodsworth is a member of WCSA. WCSA provides a program of extracurricular, academic, cultural, sporting, and social activities, and contributes to a number of College functions such as Orientation and the Graduation and Scholarship Dinners. The Association is administered by a student Board of Directors elected in the spring of each year. You are encouraged to get involved and attend the open monthly meetings. Call 416-946-3333 for more information, or drop in at the WCSA office in Room 103 of the College, or visit http://www.wcsa.sa.utoronto.ca.

University of Toronto Students’ Union (formerly the Students' Administrative Council)

The University of Toronto Students’ Union (UTSU) serves and represents approximately 41,000 full-time undergraduates on the St. George and University of Toronto at Mississauga campuses.   The UTSU aims to provide money-saving services and events to educate and enhance your university experience.  Visit:  http://utsu.ca/

The Association of Part-Time Undergraduate Students (APUS)

All part-time undergraduate students at the University of Toronto are members of APUS. The role of the Association is to ensure its members have access to the full range of services, programs and resources within the University in order to improve the quality of the part-time undergraduate educational experience.  This is achieved by representing part-time students throughout the decision-making process of the university, and of governments, as well as by acting as a voice for the concerns of its members. APUS also offers a number of scholarships and bursaries to part-time students throughout the year, and services such as final exams and photocopying. The APUS office, in Room 1089 of Sidney Smith Hall, is open days and evenings during the summer and winter sessions. Telephone: 416-978-3993, website: http://www.apus.utoronto.ca, email: info.apus@utoronto.ca.